30 Day Money-Back Guarantee
We truly believe in the quality of every piece we choose for Diane & Susan, and we hope you’ll love your order just as much as we do.
As two sisters running our boutique together, your satisfaction means a lot to us. That’s why we proudly offer a hassle-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days for a full refund, no questions asked.
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“Absolutely love this piece. The fit is really flattering without feeling tight, and the fabric feels lovely on. It’s already become one of those outfits I keep reaching for.”
“I was a little unsure about ordering online, but I’m so glad I did. It fits beautifully and feels really comfortable. Perfect for the warmer spring days we’re having.”
“Such a lovely surprise when this arrived. The colours are even nicer in person and it sits really well. I wore it to lunch with friends and had several compliments.”
“Really happy with my order. It feels light and comfortable but still looks polished. Exactly the kind of thing I can wear during the day and dress up a little for dinner.”
“The fit was spot on for me and I love how easy it is to wear. It doesn’t cling in the wrong places and still gives a nice shape. Very pleased with it.”
“This has quickly become one of my favourites. The material feels soft, the fit is relaxed without looking baggy, and it’s perfect for spring. Would definitely order again.”
“Beautiful piece and very comfortable. I wanted something that looked nice without feeling too dressy, and this is exactly that. Really easy to style as well.”
FAQs
Do you offer free shipping?
Yes, only today we offer free shipping on all orders in Australia & New-Zealand. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.
How can I make sure it will fit me properly?
Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.
If you're in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!
How long does shipping take?
Orders are typically processed within 3 business days after being placed.
How do I track my order?
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our order tracking page and enter your order number or email address.
What is the Return Policy?
You can return items within 30 calendar days of receiving them.
For more information, please review our Return policy
I have an issue with my order, how can I contact you?
If you experience any issues or have questions, visit our Contact page to connect with our support team. We're here to assist you promptly.
FREE FAST SHIPPING
We are offering free shipping only today.
30-DAY MONEY BACK GUARANTEE
At Diane & Susan you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.
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